"The weekend challenges were not a result of employee demonstrations, as some have reported. We have a closer to normal operation today, navigating some new weather across our system. Southwest released this statement Monday: Southwest's operations chief and new president Mike Van de Ven also thanked Southwest employees in a video message late Sunday for their "heroic efforts'' to help travelers and said that Southwest's operations "seem to be on track for a reset so that Monday is more normal.'' Kasher's memo reiterated the airline's initial comments that air traffic control issues and bad weather in Florida were to blame. Southwest canceled 63 of its flights at BNA, and another 67 were delayed.Īs of Monday afternoon, a total of 32 flights had been canceled at BNA and 108 had been delayed. On Sunday, a total of 116 flights were delayed and 69 canceled at Nashville's airport, according to flight tracker Flight Aware. "I'm sorry for the struggles that you and our customers are experiencing, once again,'' Alan Kasher, the airline's executive vice president of daily operations said of the 1,900 flight cancellations that stranded travelers and flight crews across the country. Southwest apologized for the weekend's meltdown in a memo to employees Sunday and on Monday released a new statement to The Tennessean thanking customers and employees for their "continued patience" as it works to reset its schedule.
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The cancellations were among hundreds of canceled flights across the country Monday after the airline canceled 39% of its flights Sunday and 24% on Saturday. Thousands of Southwest Airlines cancellations that caused headaches over the weekend continued through Monday with the airline canceling at least 23 more flights at BNA.